Privacy Policy
Learn how we collect, use, and protect your personal information with transparency and care
Introduction
At LFG IRL, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.
Please read this Privacy Policy carefully. By using our Service, you acknowledge that you have read and understood this policy.
Information We Collect
We collect several types of information from and about users of our platform, including:
Personal Information: Nickname, email address, and profile information you provide when creating an account.
Usage Data: Information about how you interact with our platform.
Communication Data: Feedback, contact form submissions, and other communications you have with our support team.
Technical Data: IP address, browser type, device information, and cookies for platform functionality and security.
How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our Service
- To match you with compatible players based on your games and approximate location
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service
- To provide customer support
- To gather analysis or useful information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
How We Share Your Information
We do not sell, trade, or rent your personal information to others. We may share your information with:
Other Users: When you create a profile or join games, certain information (such as username, games you play, and social media profiles) is visible to other users so they can connect with you.
Service Providers: We may employ third-party companies to facilitate our Service, provide the Service on our behalf, or assist us in analyzing, anonymously, how our Service is used.
Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information. Regardless of your location, we have decided to grant you the same rights, including:
- The right to access your personal information
- The right to rectify inaccurate or incomplete information
- The right to erasure of your personal information
- The right to restrict processing of your personal information
- The right to data portability
- The right to object to processing of your personal information
You have full visibility and control over your data. You can delete your account at any time and we will delete all your data.
Complete Transparency & Audit Trail
We believe in complete transparency about how your data is accessed and used. Every interaction with your personal information is logged and made available to you.
Our Transparency Promise
We log every single access to your personal data by our administrators. No exceptions. You can see exactly who accessed what information, when, and why.
Administrative Audit Trail
To ensure transparency and accountability, we maintain a detailed audit trail of all administrative actions performed on user accounts. This includes any time our administrators access or modify your data.
Data Access Logging
Every time administrators view your personal information, location data, games list, or social media profiles for support or moderation purposes.
Account Modifications
Any changes made to your account by administrators, such as username resets, profile updates, or account status changes.
Moderation Actions
Account suspensions, unsuspensions, or content removals performed by our moderation team with detailed reasoning.
Consent Details Access
When administrators access your consent details (IP address, user agent) for legal compliance or audit purposes.
Viewing Your Audit Trail
You can view your complete audit trail in your account settings. This shows all administrative actions performed on your account, including who performed them, when, and the specific reason for access.
Access your audit trail by visiting your 'My Account' page where you'll find a complete, chronological list of all administrative interactions with your data.
Data Retention & Automatic Deletion
We practice data minimization and only keep your personal information as long as necessary. Our automated systems ensure your data is protected through responsible retention policies.
Audit Trail Minification
After 3 months, detailed audit trail information is automatically minified to protect your privacy while maintaining essential compliance records.
Automatic Account Deletion
Accounts inactive for 12 months are automatically deleted to protect your privacy and minimize data retention.
Advance Notice
We'll email you at 11 months of inactivity before any automatic deletion, giving you the opportunity to reactivate your account if desired.
What Gets Deleted
- All personal information (username, email, profile data)
- Location data and preferences
- Game preferences
- Social media profile connections
- Complete audit trail and access logs
- All account-related data and settings
- Public channel messages (automatically deleted after 12 months)
- Private messages (automatically deleted after 6 months)
Cookies
We use cookies to make our platform work properly and to improve your experience. Here's exactly what cookies we use and why.
Necessary Cookies (Always Active)
These cookies are essential for the platform to function properly. They cannot be disabled as they are required for basic features like logging in and maintaining your session.
- Authentication cookies to keep you logged in securely
- Session cookies to remember your preferences during your visit
- Security cookies to protect against malicious attacks
- Cookie consent preferences to remember your choices
These cookies are always active and cannot be disabled.
Performance Analytics Cookies (Optional)
These cookies help us understand how you use our platform so we can improve it for everyone. This data is anonymized and helps us make better decisions about features and performance.
- Page views and user interactions to understand popular features
- Performance metrics to identify and fix slow-loading pages
- Error tracking to quickly resolve technical issues
- Usage patterns to improve the user experience
You can opt out of analytics cookies at any time without affecting your ability to use the platform.
Managing Your Cookie Preferences
You have full control over your cookie preferences and can withdraw your consent at any time.
You can also manage cookies through your browser settings, though this may affect some platform functionality.
Cookie Retention Periods
Different types of cookies are stored for different periods based on their purpose and legal requirements.
- Session cookies are deleted when you close your browser
- Authentication cookies expire after 30 days of inactivity
- Analytics cookies are retained for up to 2 years (if consented)
- Cookie preference settings are stored for 1 year
Children's Privacy
We do not collect age information from our users. If you are a parent or guardian and have an issue with personal information your child provided, please contact us so that we can take necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by sending you an email and putting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us.